Melanin Culture Mailers & Paper

This Shipping Policy is for Melanin Culture Mailers and Paper and was last updated on 04/24/2024.

1. SHIPPING AND DELIVERY OPTIONS
Domestic Shipping:
Standard (5-8 Business Days): $8
Express (3 Business Days): $25
Free Local Pickup

2. PROCESSING TIME
Orders are processed within 2 business day(s) excluding weekends and public holidays. Once the item has been
handed to the delivery carrier, a tracking number will be sent to the customer.

3. CANCELLATIONS
After an order is submitted, processing begins and the order cannot be canceled. If there are questions about
canceling an order, please contact us.

4. RETURNS
All sales are final, and returns are not accepted.

5. DELAYED ORDERS
In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping
provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier
for the item’s status.

6. DAMAGED ORDERS
Melanin Culture Mailers and Paper is not liable for lost or damaged products after the order has been placed in
the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you
in filing a claim with the shipping provider.

7. SHIPPING RESTRICTIONS
- Orders cannot be shipped to P.O. boxes.

8. CONTACT
For questions about this shipping policy, contact:
Email: melaninculturemailerspaper@gmail.com

ONLINE RETURN POLICY
Effective as of: April 24 2024
We at Melanin Culture Mailers and Paper maintain the policy that all sales are final. While we hope
that you are completely satisfied with your shopping experience, to the extent permitted by law, we do
not offer returns, merchandise credits, or exchanges. Thank you.

We are aware that mistakes happen, in the event you receive the wrong product please email for correction.
If you have any questions about this return policy, please contact us at melaninculturemailerspaper@gmail.com

We are available 24/7 via email

Melaninculturemailerspaper@gmail.com

We are also available via Phone 9am-5pm EST

(313)349-3878

PLEASE ALLOW 24 hours for a response. Not including Weekends and Holidays.